Falling Down

I can’t help it. Today was a real, Falling Down, day for me. I always loved this movie, because, although it is violent and a little too graphic, it certainly does depict, the anger that simmers, to lifes daily aggravation.

It seems that the corruption of this world, all come crashing in at once and it is so difficult to deal with. I was having my meltdown today, and had to watch ‘Bill Foster,’ to make myself feel that this wasn’t as terrible as his actions. I started yelling at the guy from Comcast, as I had been on the phone and online for more than an hour, trying to pay my bill.

A few months ago, I lost two tv’s during a storm. They were plugged into surge protectors, and when I had spoken to my cousin, he told me, that isn’t right. Find out if the cable was installed improperly. It doesn’t sound like it was grounded. Sure enough, I went in to the place to talk to someone, and she told me that they did indeed have a work ticket, stating that they needed to work on the cable outside. She gave me the ticket number, and she said she’d deducted the days, that I was unable to have service. She also told me that someone would come to look at my tv’s and get information.

A few days followed. Although, I saw repair men outside, I also had a visit from a technician. He took pictures of the tv’s and called his damage department with the information. I had to pick up some used tv’s at the Goodwill, just to give my brother with special needs, some entertainment. He had a nice tv, which I had just purchased the year before.

So, I get a bill from them, with the deduction, but they also added a charge for repair, inside my home. I was furious! I called and they quickly told me that they would take this off. Probably hoping I wouldn’t notice.

Next, I called to find out about the status of a damage claim. “No,” I was told. We won’t cover it, because it was a result of a thunder storm.” “What??! Your own representative told me that it was because of a cable improperly grounded and she gave me the work ticket number!” They promptly refused to discuss it any longer.

I decided that as soon as I purchased a new tv, I was dropping them. Today, they helped me make that decision. Another reprentative showed up at my house one day, asking about my service. He claimed they were losing a lot of customers to AT&T, and they wanted to hear my complaints. Oh, this is great. I told him all about the lies, and deceptive practices. He asked me what kind of televisions I had. “Well, the one in my family room, was a big projection tv.” I told him. “Where is it? he asked. I got rid of it, because the tube had blown.” The other one was almost brand new, and is still in my brother’s room.”

“Oh, I see.” he said. “Why didn’t you call to get an estimate on a repair?” “Because, I was waiting to hear, what your company was going to do. Fix it, or reimburse me.” “Oh, so you wanted us to reimburse you for an expensive tv?” At this point I was ready to go so Michael Douglas on him! “Listen! My kids are watching a little tv, I picked up for $15 at a thrift store. I didn’t care what you did, but then you called to tell me you weren’t responsible at all! Now you may understand why you’re losing business!” At that, I closed my door.

So now, I tried to pay the bill. They tacked on $10 for a movied, none of us watched. I tried in vain to get online help. I called and the automated phone system didn’t work either. I got a rep on the phone and she said, that it would cost $5 to take my payment because I didn’t use the online feature!

I tried once more. It was impossible. I called a representative back and told him it wasn’t working. “Yes, we know, we’re having technical difficulties,” he said. But it will be $5 for me to take the payment.” Now I blew up. “Are you kidding me? This company is the biggest ripoff! I lost two tv’s and you wouldn’t take the blame for improperly grounding a cable. You also tacked on a charge for repairs in my home, which you didn’t make. You tell me that I should pay online or automated phone, and neither service works, and then you tell me you’ll have to charge me!” Connect me to your cancelation department.

Almost two hours for that. Next, I called my insurance. I have been billed for arrears, since I had not been working. Yet, I paid my premiums, up until April. I was put on hold, repeatedly as she tried to sort this out. I was told my balance was another $600, which is totally ridiculous, since I had paid almost $2000, for premiums I’d owed. I had all the facts, but they sure didn’t. Now after about another hour on the phone, I was told, a senior account representative,would contact me after the investigation.

Oh, who cares. Take your time. After all, it’s only money. Hey, I held up my end of the bargain! It’s like Michael Douglas, wielding a baseball bat, “I’m just exercising my rights!” lol I have to think of some of these classic scenes, when I’m having my meltdowns.

Next, my car. Well, that’s been a nightmare since I bought it. Yes, I purchased a used car, from the place which boasts, “We aren’t like the other guys. Would you rather ride a horse?” Well, “yes!” After my experience with them, a horse would defnintely be more reliable. I haven’t driven my car in the past year, and every time something happens to it, it’s serious. From the first month I drove that thing. The whole headlight system went out. Next it was the calipers and brake system. My warranty company wouldn’t even comver it, because, they said, it was sold this way! I told the towing company to take me right in front of the building and park it, so everyone could see what a piece of junk it was!

My friend was laughing the other day, and he said, “That car is like an episode of The Twilight Zone.” “Right???” I said. I cannot believe this. I said, with my luck, I will tell the mechanic, “look just take it. Sell it for parts.” And he’ll say back to me, “Oh, I’m sorry, but I’ve had it on my lot, too long. I’m going to have to charge you for keeping it. At $50 a day, for 7 days, let’s see. I’ll just charge you $350, without any hidden fees.” Cause we all know about those hidden fees.

I’m scared that I’m going to finallyget rid of it and walk out to my driveway to see Rod Serling, standing next to it! I’ll probably hear that creepy theme music playing as well!

Oh, this is just one day in my life. It is a million spinning plates, and always in the center, I see some other scam artist. I’m beginning to think I have a magnet.

How was your day???